Account and Data Deletion

You can permanently delete your WordDuel account and all game data backed up to the cloud. Deletion cannot be undone.

Delete from within the app (recommended)

This is the fastest and most reliable route; your request is processed immediately rather than queued.

If you no longer have access to the app

If you have uninstalled the app or cannot access your device, you can request deletion by email. Please include your in-game player tag (for example “Oyuncu4821#20461873”) so that we can locate your account. Requests are completed within 30 days at the latest.

What is deleted and what is kept

DataWhat happens
Game progress (levels, coins, stars, avatars, achievements)Deleted from both the device and the cloud
Player name and tagDeleted
Account link (Google Play Games)Deleted; the game restarts as a guest
Friend list and friend requestsDeleted
Leaderboard entriesDeleted
Turn-based duel matchesDeleted
Push notification registrationDeleted
Purchase recordsRetained by Google Play; cannot be deleted due to statutory record-keeping obligations
Device settings (sound, theme, haptics)Remain on the device; removed when you uninstall the app

For de-identified records kept by advertising and analytics providers in their own systems, please see the Privacy Policy.